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Tech questions and troubleshooting
Welcome to the Nexus Training Centre FAQ page! Here you'll find answers to some of our most common questions. If you can't find the answer you're looking for, please don't hesitate to contact our support team.
Any question?
We offer a wide range of courses designed for both individuals and corporate clients. Our catalogue includes professional development programs, technical skills training, software proficiency courses, safety and compliance certifications, and leadership development workshops. We offer courses in both online and in-person formats.
Our instructors are industry experts with proven experience in their respective fields. They are not just teachers but practitioners who bring real-world knowledge and insights into the classroom, ensuring you receive practical and relevant training.
Many of our courses offer official certifications or are aligned with accredited industry standards. The specific certification details for each course are listed on the course description page. Upon successful completion, you will receive a Nexus Training Centre certificate of completion.
Absolutely! Each course page on our website has a detailed description, including a downloadable course outline or syllabus. This document provides information on learning objectives, modules, course duration, and assessment methods.
Yes, we have a large selection of online courses that you can take at your own pace. These courses include video lectures, downloadable resources, and interactive quizzes to help you learn effectively and flexibly.
Enrolling is easy! Simply browse our course catalogue on the website, select the course you wish to take, and click the "Enroll Now" button. You will be guided through a simple registration and payment process.
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal and bank transfer for corporate bookings.
For some of our more comprehensive diploma or certification programs, we offer flexible payment plans. Please contact our admissions team at [info@ntcentre.co.uk] to discuss the options available for your chosen course.
We offer a 14-day cooling-off period for our online, self-paced courses, provided you have not accessed more than 25% of the content. For instructor-led courses, the refund amount depends on how far in advance you cancel. Please refer to our full Refund Policy for detailed information.
Yes, we offer special pricing for businesses and organizations looking to train their teams. Please contact our corporate training division at [corporate@ntcentre.co.uk] to get a custom quote.
You will need a stable internet connection, a modern web browser (like Chrome, Firefox, or Safari), and a computer, tablet, or smartphone. Some specialized courses may require specific software, which will be listed in the course requirements.
If you are facing technical difficulties, please contact our support team immediately at support@ntcentre.co.uk or call us. Our team is available from to assist you.
For our instructor-led courses, you can interact with the instructor during live sessions. For self-paced courses, many have dedicated student forums or a direct messaging system to contact the instructor or a course mentor.
Yes, for most of our online courses, you will have lifetime access to the course materials, so you can revisit the content anytime you need a refresher.